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FREQUENTLY ASKED QUESTIONS

ABOUT HYDROSILEX
Is this the same as an actual coating?
Recharge is engineered to be used as both a maintenance coating for traditional coated surfaces or as a stand-alone protection. It works with any coating brand to help maintain gloss, self-cleaning, UV protection and slick surface feel. As a stand-alone, it also provides those features.

What does HydroSilex Recharge protect against?
HydroSilex Recharge creates an extremely slick surface which serves as a repellent from environmental contaminants, while providing UV protection against fading.

Is HydroSilex Recharge resistant to scratches?
HydroSilex Recharge is a ceramic-based coating, it is not designed to resist scratches like a conventional glass coating.

Is it available exclusively to installers or can anyone purchase it?
HydroSilex Recharge is available to everyone. Both the professional installer and public consumer can purchase this product. Unlike some professional products that are only available to approved installers, we make our product available to everyone. We do not offer exclusivity on our products.

Does HydroSilex Recharge give hydrophobic properties and self-cleaning effect?
By design, HydroSilex Recharge gives instant hydrophobic effect upon contact. Because it is engineered to be applied wet, the surface can be exposed to water immediately. Yes, HydroSilex Recharge creates a slick surface that is extremely hydrophobic and thus creating a self-cleaning surface that requires less maintenance.

What is the difference between HydroSilex Marine and HydroSilex Recharge?
HydroSilex Marine is a higher concentration for a more porous surface such as a gelcoat.

APPLICATION / USE
What can Recharge be used on?
HydroSilex Recharge can be used on virtually any surface. It can be applied to bare metal, stainless steel, aluminum, glass, plastic, wood, fiberglass, stone, marble tiles, automotive paint, gel coats and more.

How is it applied?
DRY APPLICATION (OUR SUGGESTED METHOD)

HydroSilex Rewind Application
1. Spray an even mist onto a clean, dry surface.
2. Use high quality clean microfiber towels and buff free of residue.

HydroSilex Recharge Application
1. Spray an even mist onto a clean, dry surface. One small panel/section at a time.
2. Immediately buff with a clean microfiber towel in a waving motion.
3. Follow up with a second light buff using another clean microfiber towel in a waving motion.

HydroSilex Marine Application
1. Spray an even mist onto a clean, dry surface. One small panel/section at a time.
2. Immediately buff with a clean microfiber towel in a waving motion.
3. Follow up with a second light buff using another clean microfiber towel in a waving motion.

HydroSilex Silica Soap Application
1. Use 1 oz of Silica Soap per wash bucket or foam cannon and top up with warm water.
2. Wash car as normal with a foam cannon or by hand using a sponge and dry the surface with a clean microfiber towel.

Application Reminders
1. Apply to a clean, cool, dry surface, clear from any wax or sealant residue.
2. Apply to one panel/section at a time
3. Always use a waving motion when buffing
4. Do not allow Recharge or Marine to self dry on the surface.
5. You can apply Recharge to all surfaces on the vehicle; paint, windows, tires, headlights etc.
6. You can apply Marine to all exterior surfaces of the vessel; paint, gel coat, windshield, vinyl, brightwork etc.
7. Do not spray product excessively onto surface, e.g. 3-6 oz Recharge per standard sized car. 32 oz Marine will do approx 3 coats per 20-25’ vessel.
8. Clean wipers from any overspray.
9. Always use clean, dry microfiber towels only!
10. Do not apply in direct sunlight, strong winds or extreme heat.
11. Store product in a climate controlled environment.

How long does it last?
HydroSilex Recharge can last from 6 to 8 months, but will last indefinitely longer if used routinely as it was designed. The product is designed to be layered, so the more often it is used, the longer the durability and effect.

How long do you need to wait to apply HydroSilex after a new paint job?
14 days if it was baked or 30 days if it was air dried.

Does it protect surfaces from oxidation and fading?
Yes, HydroSilex provides protection against oxidation and fading from UV exposure.

Can I use recharge on a clear bra?
Yes, HydroSilex Recharge is great for use on Paint Protection Film as those products do not have built in protection against UV exposure. It will help keep those surfaces easy to clean by creating a slick barrier, without the common build up by waxes and sealants on the edges of the film.

What does it mean to be "layered" and how often can I reapply?
HydroSilex Recharge was designed to be continually used for maintenance and to have the ability to be layered. Which means that the product can be applied and will add an additional layer to the existing Recharge layer on the surface with each use. It is recommended to allow a week between applying a layer.

Can I apply Hydrosilex in the sun?
Hydrosilex is an instantaneously curing product. Given that information applying in direct sun can cause the product to set too quickly causing high spots or an uneven coating on the vehicle.

Can I apply on vinyl wrap?
Yes, Hydrosilex is a multi-surface friendly product that can be used on almost any surface, including vinyl wraps; giving you the benefits that you have seen in our videos.

How many applications will I get from one bottle?
A typical application will take approximately 4 to 6 ounces per vehicle depending on the size of the vehicle. For example, if you have a mid-size or sports car, a 16 ounce bottle will give you about 3 to 4 applications. For dry and wet applications, a light mist is all that is usually required.

Can I apply Recharge over a wax? Do I need to clay?
Recharge is designed as a replacement for traditional waxes and sealants. Our recommendation is to install Recharge as the sole product and not in conjunction with a wax or sealant. Those products will not add any additional benefits and can interfere with the features of Recharge. For automotive paints, if the vehicle requires claying, removing the contaminants will create an even slicker surface when using Recharge.

Do I need to remove any wax or other sealants from the surface before applying HydroSilex?
Yes, you will need to strip all wax and other sealants prior to applying HydroSilex.

ORDERS / PROCESSING
Can I place and International Order?
Yes, please visit hydrosilexglobal.com to place an International order.

I am not receiving my order or shipping confirmations.
Please contact us immediately.

When can I expect my order?
Shipping Time Frames for our "standard" shipping.

Hawaii - 5-7 Business Days

Alaska - 5-7 Business Days

USA 3-7 Business Days

Canada 3-7 Business Days

Puerto Rico - 5-7 Business Days

Why haven't I gotten a confirmation email?
There could be a few reasons why a person may not receive a confirmation email. For example: Do we have an email on file from your purchase? Have you checked your spam folder for our emails? If you entered an email upon purchase please resend your correct email address so we can validate it and resend your confirmation.

Do you offer a military discount?
Yes, you must email verification (military I.D.) to info@hydrosilex.com and upon validation you will be given a discount code.